1Information we collect

When you shop, browse, or contact [World of Puzzle], we may collect:

• Contact details — name, email, shipping and billing address, phone number.
• Order information — items purchased, order value, payment method (processed by our payment provider; we do not store full card numbers).
• Account information — if you create an account, your login credentials and saved preferences.
• Usage data — pages viewed, products searched, device and browser type, approximate location from IP address.
• Communications — messages you send us via email, chat, or contact forms.

2How we use it

We use the information above to:

• Process and ship your orders, and communicate about order status.
• Provide customer support and respond to inquiries.
• Improve our site, catalog, and shopping experience.
• Send order-related emails, and — only with your consent — marketing emails about new arrivals or promotions.
• Detect and prevent fraud, abuse, or security incidents.
• Comply with legal obligations, such as tax and accounting requirements.

3Cookies & tracking

Our site uses cookies and similar technologies to keep your cart working between visits, remember your preferences, and understand how the site is used. This may include analytics tools (e.g. [Google Analytics]) and, if enabled, advertising pixels (e.g. [Meta Pixel]).

You can control cookies through your browser settings. Blocking some cookies may affect site functionality, such as your cart or saved sign-in.

4Sharing your information

We don't sell your personal information. We share it only with:

• Service providers who help us operate — payment processors, shipping carriers, email and hosting providers — bound by contracts limiting their use of your data.
• Legal authorities when required by law, subpoena, or to protect our rights and the safety of our customers.
• A successor business in the event of a merger, acquisition, or sale of assets, with notice to you where required.

5Data retention

We keep order records for as long as needed for accounting, tax, and warranty purposes (typically [X years]), and account information until you ask us to delete it or close your account. Marketing communication preferences are kept until you unsubscribe.

6Your rights & choices

Depending on where you live, you may have some or all of the following rights over your personal information:

To exercise any of these rights, contact us using the details below.

7Children's privacy

Our store is not directed at children under 13 (or the equivalent minimum age in your region), and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

8Security

We use reasonable technical and organizational measures — such as encrypted checkout and restricted access to customer data — to protect your information. No method of transmission or storage is completely secure, and we can't guarantee absolute security.

9Changes to this policy

We may update this policy from time to time. Material changes will be reflected by an updated "Last updated" date at the top of this page, and where required, we'll notify you directly.

10Contact us

Questions about this policy or your data can be sent to:

• Email: [privacy@worldofpuzzle.example]
• Mail: [Company Name, Street Address, City, State, ZIP]