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Atelier Puzzle — Luxury Navbar
Complimentary engraving on all orders — ends this week
Contact Support — World of Puzzle
World of Puzzle

Support

Contact Support

Order questions, shipping updates, or a piece that needs replacing — our team usually replies within one business day.

Email Us

Best for order & shipping questions

support@worldofpuzzle.com

Live Chat

Real-time help during business hours

Online now

Call Us

Mon–Fri, 9am–6pm ET

1 (800) 555-0142

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Made backstage with Claude · World of Puzzle Support
Contact Support — World of Puzzle
World of Puzzle

Support

Contact Support

Order questions, shipping updates, or a piece that needs replacing — our team usually replies within one business day.

Email Us

Best for order & shipping questions

support@worldofpuzzle.com

Live Chat

Real-time help during business hours

Online now

Call Us

Mon–Fri, 9am–6pm ET

1 (800) 555-0142

Send a Message

Fields marked * are required.

Please enter your name.

Please enter a valid email address.

Please choose a topic.

Please add a short message so we can help.

0/600

Click to upload or drag a photo here

We'll only use your details to respond to this request.

Message Sent

Thanks for reaching out — a member of our team will get back to you at the email you provided, usually within one business day.

Reference:

Send Another Message
Made backstage with Claude · World of Puzzle Support
Atelier Puzzle — Custom Maple Photo Puzzles

Backstage Reveal

Turn Your Photo Into a Puzzle

Drag the line to see the before & after, then piece the family photo back together — click "Shop Here" to order your own custom maple puzzle.

Shop Here — Order Your Puzzle Replace the href="#shop" links in the code with your real store URL to go live.

The Reveal

Slide to compare the original photo and its puzzle version.

loose puzzle piece Before After

Piece It Back Together

Click two pieces to swap them until every seam lines up.

Time0:00
Moves0

Puzzle Complete

Shop Here

Curated For You

Featured Collections

Every puzzle is cut to order from real maple — browse by occasion or filter to find the right fit.

Bestseller

Family

Family Portrait Puzzle

Turn your favourite family photo into a hand-finished maple keepsake, cut in classic whimsy shapes.

From$89 Shop Here
Bestseller

Wedding

Wedding Day Album

A multi-panel puzzle set capturing the ceremony, the toast, and the first dance — boxed as a trio.

From$149 Shop Here
New

Pets

Pet Portrait Puzzle

Give your best friend the keepsake treatment — every whisker rendered crisp in laser-cut maple.

From$79 Shop Here
Bestseller

Travel

Travel & Scenery

Relive the view from your favourite trip — mountains, coastlines, or skylines cut to order.

From$89 Shop Here
New

Family

Baby's First Year

A gentle, oversized-piece puzzle sized for little hands, printed from your favourite nursery photo.

From$69 Shop Here
Limited

Gifts

Anniversary Gift Set

A milestone-year puzzle paired with a hand-lettered maple keepsake box — ready to gift.

From$119 Shop Here

Our Craft

The Maple Process

Every Atelier puzzle begins as a single board of sustainably harvested maple. Here's how it becomes a keepsake — from raw timber to the piece that completes your picture.

Sustainably Sourced Laser-Cut Precision Hand Inspected Lifetime Guarantee

Step 01

Your Photo, Uploaded

You choose the moment — a family portrait, a wedding day, a beloved pet — and upload it through our designer above. We check resolution and colour balance so the finished puzzle looks as sharp as the original print.

~2 minutes Any photo format
1

Step 02

Select Your Maple Board

Choose from three grades of sustainably harvested maple — Classic, Reserve, and Heirloom — each milled to a consistent 5mm thickness for a smooth, satisfying weight in hand.

3 wood grades 3 sizes available
2

Step 03

Laser-Cut by Hand

Our artisans guide each board through the laser table themselves, tracing unique whimsy-piece shapes — no two puzzles share an identical cut. This is the slowest, most deliberate step in the process.

~40 minutes per board Whimsy-shaped pieces
3

Step 04

Sanded & Inspected

Every edge is hand-sanded smooth, every piece test-fitted, and the full image checked against your original upload before it earns the Atelier stamp on the back panel.

100% hand-checked Quality stamped
4

Step 05

Boxed & Delivered

Your puzzle rests in a keepsake maple-lidded box, wrapped in tissue and a hand-written note, then shipped carbon-neutral straight to your door — ready to gift or unbox together.

Keepsake box Carbon-neutral shipping
5

Ready to see your photo in maple?

Upload a photo above and preview your puzzle free — no commitment until you're ready to order.

Card Slider

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First Card

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Second Card

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Third Card

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Fourth Card

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Fifth Card

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Sixth Card

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Questions, Answered — World of Puzzle
World of Puzzle

Support

Questions, Answered

Everything you need to know about ordering, materials, shipping, and care — search below or browse by topic.

Ordering & Customization

What photos work best for a custom puzzle?

High-resolution photos (at least 1500px on the longest side) with good lighting and clear subjects give the sharpest results. We'll flag anything too low-resolution during checkout so you can swap it before we cut.

Can I preview my puzzle before ordering?

Yes — upload your photo in the designer and you'll see a live before-and-after preview along with a solvable mock-up of the piece layout before you pay.

How many piece counts and sizes are available?

Every puzzle can be ordered at 48, 100, 252, or 500 pieces, in Small (8x10"), Medium (11x14"), or Large (16x20"). Bigger sizes hold more piece detail for photos with several faces.

Materials & Craftsmanship

What's the difference between Classic, Reserve, and Heirloom maple?

Classic is our standard 5mm birch-faced maple. Reserve upgrades to a denser, finer-grain maple with a satin finish. Heirloom adds a hand-rubbed oil finish and a personalized engraved edge piece.

Is the wood sustainably sourced?

All our maple comes from FSC-certified North American forests, and offcuts from the laser-cutting process are recycled into smaller keepsake pieces rather than discarded.

Are the pieces machine-cut or hand-cut?

An artisan guides every board through the laser table by hand, which is why no two puzzles share an identical whimsy-piece pattern — see The Maple Process page for the full walkthrough.

Shipping & Delivery

How long does production and shipping take?

Production takes 3–5 business days since every board is cut and inspected by hand. Standard shipping adds 2–6 business days depending on destination; rush production is available at checkout.

Do you ship internationally?

Yes, we ship to over 30 countries. All shipping is carbon-neutral, and international orders include tracking and customs documentation at checkout.

Can I ship a puzzle directly as a gift?

Absolutely — choose "This is a gift" at checkout to add a hand-written note and remove the receipt/price from the keepsake box.

Care & Storage

How should I clean and store my puzzle?

Wipe pieces gently with a dry or barely-damp cloth — avoid soaking, since the maple is untreated on Classic boards. Store flat in the included keepsake box, away from direct sunlight and humidity.

Can I frame or mount the finished puzzle?

Yes — our Medium and Large sizes match standard frame dimensions. We also offer an optional puzzle glue and frame bundle at checkout for turning your solved puzzle into wall art.

Returns & Guarantee

What if a piece is missing or damaged?

Every puzzle carries a lifetime guarantee against missing or defective pieces. Contact us with your order number and we'll ship a replacement piece or a new puzzle at no cost.

Can I return a custom puzzle if I'm not happy with it?

Because each puzzle is cut to order, we can't offer exchanges for buyer's remorse, but if the print quality or cut doesn't match your preview, we'll remake or refund it within 30 days.

No questions match your search — try a different term or browse by topic above.

Still have a question?

Our support team typically replies within one business day.

Made backstage with Claude · World of Puzzle — Questions, Answered
Collector Notes — Testimonials Pro
Collector Notes

Every piece finds its place.

Words from the tables where our puzzles come together — gathered from verified buyers, one finished corner at a time.

0Average rating
0Puzzles completed
0Would gift again
✓ Verified Buyer

Every tab clicks home like it was destined to. I framed the finished piece — it's now the centrepiece of my study.

Eleanor V.
The Nightingale's Garden — 1,500 pieces
✓ Verified Buyer

I've gifted three of these this year. The wood-grain box alone feels like an heirloom before you've even opened it.

Marcus T.
The Velvet Hour — 1,000 pieces
✓ Verified Buyer

No dust, no fuzzy edges, no two pieces cut the same. It's the difference between a puzzle and an object.

Priya N.
Cartographer's Dream — 2,000 pieces
✓ Verified Buyer

Three generations working the same table over the holidays — it's become our quiet tradition now.

The Alderman Family
Orchard at Dusk — 750 pieces
✓ Verified Buyer

I collect for the boxes as much as the puzzles. This is the only maker whose shelf I've never wanted to edit.

Sofia R.
Midnight Atelier — 500 pieces
✓ Verified Buyer

Finishing the last piece felt ceremonial. I actually applauded, alone, in my kitchen, at eleven at night.

Julian K.
The Long Corridor — 1,000 pieces
✓ Verified Buyer

Our kids are seven and nine and neither one wanted screens all weekend. That's never happened before.

The Whitfield Family
Constellation Line — 300 pieces
✓ Verified Buyer

Sent one to my mother for her birthday. She called before she'd even finished unwrapping the ribbon.

Renata O.
Amber Study — 1,200 pieces

Reviews collected from verified buyers · updated quarterly

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Curated Collections

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