Terms of Service
Legal
Terms of Service
1Acceptance of terms
By accessing or placing an order on [worldofpuzzle.example] (the "Site"), operated by [Company Name] ("we," "us," "our"), you agree to be bound by these Terms of Service. If you don't agree, please don't use the Site.
2Eligibility & accounts
You must be at least 18 years old, or the age of majority in your jurisdiction, to place an order. If you create an account, you're responsible for keeping your login credentials confidential and for all activity under your account.
3Orders & payment
- Placing an order is an offer to buy, which we may accept or decline (for example, if an item is out of stock or priced incorrectly).
- Prices are listed in [currency] and may change without notice; the price at checkout is what applies to your order.
- Payment is processed securely by our payment provider; we do not store full card details.
- We reserve the right to limit or cancel quantities purchased per person, household, or order.
4Shipping & delivery
Estimated delivery times shown at checkout are approximate and not guaranteed. Risk of loss and title for items pass to you upon our delivery to the carrier. We are not responsible for delays caused by the carrier, customs, or events outside our control.
5Returns, refunds & cancellations
| Situation | Policy |
|---|---|
| Unopened, unused item | Returnable within [30 days] of delivery for a refund or exchange. |
| Missing or damaged pieces | Contact us within [X days] with your order number; we'll send a replacement or refund. |
| Order cancellation | Cancellable before it ships; contact us as soon as possible. |
| Sale / final-sale items | [Non-returnable, as noted on the product page]. |
Refunds are issued to the original payment method within [X business days] of us receiving a valid return.
6Intellectual property
All content on the Site — including puzzle artwork, photography, logos, and text — is owned by [Company Name] or its licensors and protected by copyright and trademark law. You may not reproduce, distribute, or create derivative works from this content without our written permission.
7Acceptable use
When using the Site, you agree not to:
- Violate any applicable law or regulation.
- Attempt to gain unauthorized access to the Site, other accounts, or our systems.
- Use automated tools (bots, scrapers) to access or copy the Site without permission.
- Submit false information when placing an order or contacting us.
8Disclaimers & limitation of liability
The Site and products are provided "as is," without warranties of any kind beyond those required by law. To the maximum extent permitted by law, [Company Name] is not liable for indirect, incidental, or consequential damages arising from your use of the Site or products, and our total liability for any claim is limited to the amount you paid for the relevant order.
9Governing law & disputes
These terms are governed by the laws of [State/Country], without regard to conflict-of-law principles. Any disputes will be resolved in the courts of [Jurisdiction], or through [arbitration, if applicable].
10Changes to these terms
We may update these terms from time to time. Continued use of the Site after changes take effect means you accept the revised terms. Material changes will be reflected by an updated "Last updated" date above.
11Contact us
Questions about these terms can be sent to:
- Email: [support@worldofpuzzle.com]
- Mail: [Kappa Publishing Group, Inc. 6198 Butler Pike, Suite 200 Blue Bell, PA 19422 USA]